IT Help Desks – You Don't Want a Hero
by Kirk Studebaker // President on Jul 5, 2017 2:10:46 PM
We love the idea of a hero (and the Tina Turner song from Mad Max Beyond Thunder Dome). One person, against the odds, saving us all. That makes a great movie. In real life, it doesn't work nearly as well. Especially when it comes to getting help from your help desk. Help desks are gen …
Managed Print Services – What Exactly Will It Do For You?
by Kirk Studebaker // President on Jun 28, 2017 2:30:00 PM
Despite the rapid growth of digital technologies in business, copying and printing business documents continues to be very important in the business world. In fact, managing the copying and printing within a business can be so complicated that it takes up significant amounts of your c …
Ransomware: What It Is and Why It's Not as Cool as a Movie Ransom
by Kirk Studebaker // President on Jun 27, 2017 10:30:00 AM
The word “ransom” conjures up all kinds of memories from one of Hollywood’s most popular tropes - a dramatic character triangle between between a frantic loved one, a scheming kidnapper, and an innocent victim. There’s usually a suitcase of money too, and a hero along the way, who mak …
IT Managed Services: How Does It Help Your Business?
by Kirk Studebaker // President on Jun 22, 2017 1:51:08 PM
While you're working to master your own corner of the business universe, you or your employees probably don't have the time to also become the jack-of-all-trades IT guy. With IT managed services (or managed IT services if you prefer), you decide what you want to do in-house, and what …
Why I Don't Give Managed IT Quotes Over the Phone
by Chris Arnold on Jun 9, 2017 12:56:04 PM
I get asked – a lot – to give a price quote over the phone. After a conversation with a business owner or IT director about their business goals and current situation, the inevitable question comes: “Can you give me a quote for what that's gonna cost me?” “Just a ballpark figure.” “Gu …