Recovering From Network Downtime -- RPO and RTO, Two Acronyms to Know
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 28, 2018 1:19:12 PM
At some point, nearly every business will experience a network interruption. Whether caused by a natural disaster, hacker, or human error without a plan already in place, recovery will take longer than it should. Do you know what to do if the systems you run your business on suddenly …
Five Things Your “Really Great IT Guy” Can’t Give You
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 27, 2018 3:04:04 PM
When it comes to small business IT, many lean on family, or referrals from friends for a really great “IT guy.” If you’re using a break-fix IT strategy for your business, or relying on your uncle's wife's cousin, to keep your computers running, you’re traveling down a risky road and i …
Phishing Emails and Your Security: Research Details the Continued Risk
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 25, 2018 2:07:21 PM
“Phishing” lends itself to tongue-in-cheek humor and images, but it’s no laughing matter. Cybercriminals continue to use phishing attacks to trick people into opening emails and/or clicking on links and files that allow malware (like ransomware) to breach your network security. Phishi …
Excuses We Hear About Failing to Plan for Business Continuity
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 18, 2018 7:45:00 AM
I originally had “disaster recovery” instead of “business continuity” in the title of this post. Then I remembered that while disaster recovery is important, it's almost like white noise to many SMB leaders. It's easy to think “The chances of a disaster affecting my business are minim …
The 3 Best Reasons SMBs Should Adopt Proactive Network Management
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 12, 2018 11:33:11 AM
The Internet allows SMBs to compete directly with businesses of any size - often successfully. Technology means you can use social media to market your business, eCommerce allows you to sell nationally -- and globally, communicate in seconds with email and online messaging and chat to …
Are You Confused About Managed IT Services?
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 6, 2018 2:16:33 PM
IT professionals have one thing in common – a tendency to speak in geek-speak. Using technical language, acronyms, and inside lingo speeds communication when IT pros are trying to solve a problem. When that jargon bleeds over into talking to business professions, confusion is the usua …
The 5 Things Managed IT Supports That SMB Owners Care About
by Dan Stoy, Solutions Specialist // Managed Network Services on Aug 29, 2018 4:10:26 PM
Executives don't usually care about information technology. Smart company leaders understand, however, that IT can help them with the five things they DO care about: Growth Productivity Efficiency Security Downtime Whether you're a business owner, C-level executive, or someone who wan …
Is Your Office Prepared? 16 Questions to Ask Yourself About Disaster Recovery
by Dan Stoy, Solutions Specialist // Managed Network Services on Aug 23, 2018 3:39:25 PM
Before getting into this post, let's quickly talk about disaster recovery. Most people see the word “disaster” and think of hurricanes, fire, flood, tornadoes, volcanoes, or other natural disasters. Of course, those can and do cause business disruption. However, what disaster recovery …
Why SMBs Should Focus on Keeping Anti-Virus Software Up-to-Date
by Dan Stoy, Solutions Specialist // Managed Network Services on Aug 20, 2018 2:36:15 PM
How many of us have ignored the alert on our computer to update software – especially anti-virus protection? If you're in the middle of something, you could have every intention of updating the software later. Every day you delay is another chance for a hacker to find the hole in your …