Recovering From Network Downtime -- RPO and RTO, Two Acronyms to Know
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 28, 2018 1:19:12 PM
At some point, nearly every business will experience a network interruption. Whether caused by a natural disaster, hacker, or human error without a plan already in place, recovery will take longer than it should. Do you know what to do if the systems you run your business on suddenly …
Five Things Your “Really Great IT Guy” Can’t Give You
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 27, 2018 3:04:04 PM
When it comes to small business IT, many lean on family, or referrals from friends for a really great “IT guy.” If you’re using a break-fix IT strategy for your business, or relying on your uncle's wife's cousin, to keep your computers running, you’re traveling down a risky road and i …
Phishing Emails and Your Security: Research Details the Continued Risk
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 25, 2018 2:07:21 PM
“Phishing” lends itself to tongue-in-cheek humor and images, but it’s no laughing matter. Cybercriminals continue to use phishing attacks to trick people into opening emails and/or clicking on links and files that allow malware (like ransomware) to breach your network security. Phishi …
6 Steps to Automate Your Business Processes
by Jeff Osgar, Solutions Specialist // Document Management on Sep 24, 2018 4:45:52 PM
I’ve been sharing the value of document management and moving from paper-based offices to digital documents and workflows for over a year now. The ability to immediately find information is tremendously valuable by itself, and remains the foundational value of document management. How …
End-to-End: Your Network Is Locked Up Tight, What About Your Printers and Other Endpoints?
by Kirk Studebaker // President on Sep 21, 2018 3:22:44 PM
Information security is an issue that’s not ever going away. Methods of protection and attack will change over the years, but there will be cybercriminals attempting to steal data when we all finally get our flying cars in the future. Most companies and leaders have at least heard abo …
5 Ways to Leave Your Sensitive Documents Open to a Data Breach
by Kirk Studebaker // President on Sep 19, 2018 2:03:33 PM
You’ve all heard the song, 50 Ways to Leave Your Lover, right? Slip out the back, Jack. Make a new plan, Stan. Hop on the bus, Gus. Just drop off the key, Lee. Now that I’ve planted that ear-worm inside your head, what’s a Paul Simon song have to do with document security?
Excuses We Hear About Failing to Plan for Business Continuity
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 18, 2018 7:45:00 AM
I originally had “disaster recovery” instead of “business continuity” in the title of this post. Then I remembered that while disaster recovery is important, it's almost like white noise to many SMB leaders. It's easy to think “The chances of a disaster affecting my business are minim …
The 3 Best Reasons SMBs Should Adopt Proactive Network Management
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 12, 2018 11:33:11 AM
The Internet allows SMBs to compete directly with businesses of any size - often successfully. Technology means you can use social media to market your business, eCommerce allows you to sell nationally -- and globally, communicate in seconds with email and online messaging and chat to …
19 Essential Questions to Ask About Your Document Management Solution BEFORE You Buy It
by Jeff Osgar, Solutions Specialist // Document Management on Sep 7, 2018 2:05:28 PM
Paper documents slow down your workflows, hinder excellent customer service, and cost time and money for retrieval and storage (file cabinets are big!). Take a look around your office. I’m going to guess it’s not all clean desks and sleek efficiency. There’s probably a fair bit of pap …
Are You Confused About Managed IT Services?
by Dan Stoy, Solutions Specialist // Managed Network Services on Sep 6, 2018 2:16:33 PM
IT professionals have one thing in common – a tendency to speak in geek-speak. Using technical language, acronyms, and inside lingo speeds communication when IT pros are trying to solve a problem. When that jargon bleeds over into talking to business professions, confusion is the usua …